For non-technical managers, directors and business owners, the IT department and IT personnel can be a constant source of aggravation. Not only do they struggle to understand most of the technical lingo that are spoken and written, the spending for IT departments appear to be enormous and growing by the year – and any suggestions of cutbacks are typically met with shrill opposition.
And yet, they won’t do anything about it, because they are very aware of the critical role that IT plays in the modern business world. A few choose to be Luddites and hide in ignorance, but an even larger number is trying to embrace the digital age by taking short courses and certifications in an effort to catch up with the digital revolution. If you belong the latter group and are actively trying to sign up for IT courses, you’ve come to the right place. We’ve compiled below two of the best IT courses for senior executives who wants to get their feet wet in the digital world. Exposure to these two standards will open up a whole new world, and you will find it easier thereafter to acclimatise with other IT pinciples.
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If you are working in an organisation which has implemented the ITIL framework, then you definitely need to take this course. ITIL possesses the most comprehensive set of documentations for best practice for IT service management and lifecycle. Almost every facet of our daily life, ranging from government departments, the military, utility companies, supermarkets, airlines, etc. utilise or are based on the framework of ITIL.
Understanding ITIL terminology and concepts will make executives aware of their company’s entire organisational structure and processes, and bring them back into the loop. ITIL Foundation Course is offered by dozens of education institution and private companies around the country, so feel free to pick a good one near you. Wouldn’t it be nice to finally understand what the kids in IT are talking about?
The Agile methodology is currently being used by many company to manage large and constantly evolving (as in, agile) projects. Even if your company is not using Agile, many of your customers, suppliers and competitors are using it. Once a certain critical mass is achieved in any particular industry or region, then all companies within the parameter will adopt Agile just to keep up with the Joneses – or risk being left behind.
The Agile Foundation course teaches participants about the concept, risk and benefits of using Agile in project management. They will also be taught the Agile approach and philosophy, as well as the principles of Dynamic Systems Development Method (DSDM Atern). To put it simply, you will be able to speak in the language of Agile and project management.